Portal lead capture
Configured around your business process, goals and required level of automation.
Service
Real Estate CRM Integration
Bitrix24 and custom CRM solutions for agencies using Property Finder, Bayut, dubizzle and digital campaigns.
Portal lead capture
Automatic agent assignment
WhatsApp follow-up
Agent KPI reporting
Consult With Hafiz
Real Estate CRM Integration
Automatic agent assignment
Configured around your business process, goals and required level of automation.
WhatsApp follow-up
Configured around your business process, goals and required level of automation.
Introduction
A central real-estate CRM process that captures portal enquiries, assigns leads to agents, automates follow-ups and gives management clear visibility over agent performance.
Overview
Real-estate companies often receive leads from Property Finder, Bayut, dubizzle, websites, WhatsApp, calls and advertising campaigns.
Without one central system, leads may be duplicated, assigned incorrectly, contacted too late or completely forgotten. I help companies configure Bitrix24 or custom CRM solutions that bring property enquiries into a structured process.
Problems This Service Solves
- Portal leads forwarded manually
- Agents responding too slowly
- Leads lost in WhatsApp groups
- Duplicate customer records
- Unclear listing responsibility
- No automatic agent assignment
- Missing follow-up reminders
- Management cannot see agent activity
- Portal performance cannot be compared
Lead Sources and CRM Information
Lead Sources
- Property Finder
- Bayut
- dubizzle
- Company websites and landing pages
- Meta and Google campaigns
- WhatsApp, email, telephone calls and referrals
Customer and Property Information
- Customer contact details
- Portal source and listing reference
- Property type, community and budget
- Bedrooms, buying or renting and preferred language
- Assigned agent, enquiry date and follow-up date
Lead Assignment and Pipelines
Leads can be assigned according to listing agent, community, property type, sales or leasing team, language, availability or round-robin distribution.
- New enquiry
- Contacted and qualified
- Viewing scheduled and completed
- Negotiation and reservation
- Documentation and completed
- Lost with reason
Automation
- New lead notifications
- First-contact tasks and response warnings
- Follow-up and viewing reminders
- Inactive-lead and manager escalation alerts
- Duplicate checks
- Agent-performance updates and daily summaries
Management Reporting
- Leads by portal and listing
- Agent response time and contact rate
- Qualified leads and viewings
- Conversion and completed transactions
- Agent activities
- Portal cost and performance
Who This Service Is For
- Real-estate agencies
- Property brokers and developers
- Sales and leasing departments
- Property-management companies
- Multi-branch agencies
Frequently Asked Questions
Can Property Finder, Bayut and dubizzle connect directly?
It depends on the lead-delivery method, account permissions and technical access provided by each portal.
Can leads be assigned to the listing agent?
Yes, when the listing reference and agent mapping are available.
Can managers see delayed responses?
Yes. Response-time monitoring and escalation notifications can be configured.
Can sales and leasing use separate pipelines?
Yes. Separate pipelines and permissions can be created for each department.
Stop Losing Valuable Property Enquiries
Tell me how your agency currently receives and distributes leads. I will help you design a structured real-estate CRM process.
Next step
Book a Consultation
Want this service tailored to your workflow?
Book a consultation to discuss your current setup, required integrations and the best way to implement this service for your company.